Frequently Asked Questions

Payment

Cash, check, and major credit cards and debit cards are accepted. Please contact me if you have any questions about costs.

Cancellation Policy

When you book your appointment you are holding a space on my calendar that is no longer available to other clients. If you are unable to make your scheduled appointment, I ask that you let me know 48-hours before your session in order to give me time to schedule someone else. For late cancellations and no-shows, a full session fee may be charged.

Pre-Licensed

As a recent graduate from the Townsend Institute at Concordia University, I am currently accruing hours towards licensure and am only accepting cash clients for a reduced rate. I am professionally supervised by Dr. Teralyn Hobbs, License Hawaii / LCSW-4300.

Length of Therapy

During our first session, we will collaboratively discuss the appropriate frequency and length of therapy that suites your needs.

Good Fit

What if we are not a good fit? I will work with you to help you decide and if needed, refer you to another professional who might be a good fit.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises